We are always looking for ways to reduce friction for end users. Our job in IT is to empower users to get their work done with as few technological distractions as possible.
Many times Apple makes this harder due to features or functionality in macOS. One such example is Keyboard Setup Assistant (KSA) which automatically launches anytime a new input device is detected.
While this is very helpful for consumers who have purchased a new peripheral; in a corporate setting it can be an annoyance multiplied thousands of times over.
Read on for the details…